Privacy Policy

Welcome to the Privacy Policy of WebShop Lanka (Pvt) Ltd. This policy describes how we collect, use, and protect the personal information of visitors and customers using our website www.webshop.lk.

By using our website, you consent to the data practices described in this policy.

Information We Collect

We collect personal and non-personal information from our users for the purpose of providing better service and improving user experience. The types of data we collect include:

• Personal Information: Name, email address, phone number, billing address, and shipping address when you place an order or contact us.
• Payment Information: Details necessary to process your payment such as transaction ID or payment gateway references. (We do not store your credit/debit card information.)
• Technical Data: IP address, browser type, operating system, and usage data to improve website performance and security.

How We Use Your Information

Your information is used to:

• Process and fulfill orders placed through our website.
• Communicate order updates, promotional offers, and customer support responses.
• Improve our website, products, and services based on your feedback.
• Ensure compliance with applicable laws and regulations.

Cookies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small files placed on your device to collect standard Internet log information. You can choose to disable cookies through your browser settings; however, some features of the site may not function properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share limited data with trusted partners who assist us in operating our website, conducting our business, or providing services to you, such as:

• Courier and logistics providers for order delivery.
• Payment gateways and financial institutions to process payments.
• IT service providers for website hosting and maintenance.

All third parties are obligated to keep your information secure and use it only for the agreed purpose.

Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Once data is no longer required, it will be securely deleted or anonymized.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal obligations.
• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage users to read the privacy policies of each website they visit.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

WebShop Lanka (Pvt) Ltd
Ambagasdowa, Welimada, Sri Lanka
Email: info@webshop.lk
Phone: 070 1 605 605 / 0720 5000

Last updated: October 2025